Frequently Asked Questions

When will my order arrive?

Orders are prepared in 3–7 business days. Transit normally takes another 5–10 business days. Business days are Monday through Friday, excluding applicable holidays.

What does shipping cost?

Standard shipping is $4.95 within the United States and $6.95 for eligible international destinations.

Is every store item available online?

No. A product is available online only when its own page shows a current price and checkout option.

How can I request help?

Email our contact address with the product name, order number if applicable, and a short description of your request.